[Remote] Senior Software Engineer - New Customer Experience

Note: The job is a remote job and is open to candidates in USA. Pantheon is a company that powers over 300,000 websites globally, and they are seeking a Senior Software Engineer for their New Customer Experience team. The role involves enhancing the customer journey on their platform by collaborating with various departments and working with diverse technologies.

Responsibilities

Improving the end-to-end experience for new customers adopting the Pantheon platformWork on a variety of technologies, including Python services, our GraphQL gateway, authentication and authorization systems using Auth0, and infrastructure managed with Terraform on Google Cloud
Skills

5-8+ years of professional experience in software developmentAdvanced proficiency in programming languages such as Python, GoLang, or JavaScriptStrong understanding of distributed systems, data structures, and algorithmsExperience with cloud platforms (e.g., GCP, AWS) and container orchestration tools (e.g., Kubernetes)Experience with RESTful and Graphql APIsProven ability to independently solve problems and drive projects to completionExperience with authentication and authorization systems, including Auth0Passion for continuous learning on a diverse technical stackDesire to build new features and push the capabilities of the product forwardCapacity to work carefully and meticulously, to ensure products are reliable and well tested, and deployments are stableGood writing skills, to contribute to technical documentationAbility to work well with cross-functional teams
Benefits

Industry competitive compensation and equity planFlexible time off, sick days, and 13 paid holidaysComprehensive medical insurance including Health, Dental and VisionPaid parental leave (plus fertility, adoption and other family planning benefits)In-office workspace (San Francisco & Chicago)Monthly allowance for wellness, reading and access to LinkedIn Learning for continued developmentEvents and activities both team-based and company wide that inspire, educate and cultivate
Company Overview

Pantheon is a website operations platform that provides custom application services. It was founded in 2010, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://pantheon.io.