Senior Customer Success Manager at Agentic AI PropTech SaaS

Help build the future of AI-powered Customer Success, working directly with enterprise property businesses as they adopt one of the UK's most exciting AI platforms.

The Company

AI startup transforming the £33bn property industry
Building AI agents that automate 80-90% of operational workloads
Early-stage business with equity, huge growth and unicorn ambitions

The Role

Own onboarding, adoption, retention and expansion for enterprise customers
Help build AI-powered CS automations, workflows and scalable processes
Partner with Product & Engineering to shape the future of the platform

The Need

Customer Success or Account Management experience within B2B Saas
Comfortable with APIs, integrations, data and technical troubleshooting
Commercial relationship builder
Passion for AI, automation and building modern Customer Success functions